At nustarga, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a Filipino player on our platform.
Summary: nustarga collects personal data to operate your account, process payments, comply with Philippine regulations, and improve your gaming experience. We do not sell your personal data to third parties. You have the right to access, correct, and request deletion of your data at any time by contacting our support team.
nustarga ("nustarga," "we," "us," or "our") is committed to protecting the privacy and personal data of all players who use our online casino and sports betting platform at nustarga.club. This Privacy Policy ("Policy") describes our practices regarding the collection, use, storage, disclosure, and protection of your personal information.
This Policy applies to all users of the nustarga website, mobile platform, and any related services, including players based in Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. By registering an account or using the nustarga platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.
This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference.
For the purposes of applicable data protection legislation, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, nustarga acts as the Personal Information Controller in respect of the personal data it collects from players.
nustarga operates under PAGCOR licensing guidelines and is subject to the oversight of the National Privacy Commission (NPC) of the Philippines with respect to data privacy matters.
Data Protection Contact: For all data privacy enquiries, requests, and complaints, please contact our Data Protection Officer at [email protected] or via the 24/7 live chat on the nustarga platform.
nustarga collects the following categories of personal data from players:
| Data Category | Examples | Required? |
|---|---|---|
| Identity & Contact | Name, DOB, mobile number, email, address | Mandatory for registration |
| KYC Documents | PhilSys ID, passport, driver's license | Mandatory for withdrawals |
| Financial | GCash number, bank account, transactions | Mandatory for payments |
| Gaming Activity | Bet history, session logs, bonus usage | Automatically collected |
| Technical | IP address, device info, cookies | Automatically collected |
nustarga collects personal data through the following means:
nustarga processes your personal data for the following purposes and on the following legal bases under the Philippine Data Privacy Act of 2012:
nustarga does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom nustarga shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
nustarga retains your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:
Upon expiry of the applicable retention period, nustarga will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.
nustarga implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While nustarga takes all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that poses a risk to your rights and freedoms, nustarga will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Your Role in Security: You are responsible for keeping your nustarga login credentials confidential. Never share your password or one-time PIN with anyone. If you suspect unauthorized access to your account, contact our 24/7 support team immediately via live chat.
nustarga uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyze usage patterns, and deliver a personalized gaming experience. The following types of cookies are used on the nustarga platform:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the nustarga platform. Strictly necessary cookies cannot be disabled as they are required for the platform to operate securely.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nustarga:
To exercise any of the above rights, please contact our Data Protection Officer via live chat or by emailing [email protected]. We will respond to all verified requests within thirty (30) days in accordance with the requirements of the Philippine Data Privacy Act.
Please note: nustarga may need to verify your identity before processing a data rights request. This is to ensure that personal data is not disclosed to unauthorized individuals. We may ask you to provide a copy of your Philippine government-issued ID for this purpose.
The nustarga platform is strictly intended for players who are 21 years of age or older, in accordance with Philippine gaming regulations. nustarga does not knowingly collect personal data from individuals under the age of 21.
If nustarga becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the personal data in question, and report the matter to the relevant Philippine authorities where required.
If you are a parent or guardian and believe that your child has registered on the nustarga platform, please contact us immediately via live chat or at [email protected] so that we can take prompt action.
nustarga primarily processes and stores personal data within the Philippines. In certain circumstances, personal data may be transferred to and processed in countries outside the Philippines — for example, where we use cloud infrastructure or third-party service providers whose servers are located abroad.
Where such transfers occur, nustarga ensures that appropriate safeguards are in place to protect your personal data, including contractual clauses that require the recipient to handle your data in accordance with standards equivalent to those required under the Philippine Data Privacy Act of 2012. nustarga will not transfer your personal data to a country that does not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards.
The nustarga platform integrates with third-party services including payment processors, game providers, and analytics tools. Each of these third parties operates under its own privacy policy and data protection practices. nustarga is not responsible for the privacy practices of third-party services.
nustarga carefully vets all third-party service providers before engagement and requires them to enter into data processing agreements that obligate them to handle player data in compliance with applicable Philippine data protection laws. We do not permit third-party service providers to use player data for their own independent marketing or commercial purposes.
nustarga reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
Where changes are material, nustarga will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect. Your continued use of the nustarga platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
We encourage you to review this Policy periodically to stay informed about how nustarga protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way nustarga handles your personal data, please contact our Data Protection Officer:
Email: [email protected]
Live Chat: Available 24/7 directly on the nustarga platform
Response Time: We aim to respond to all data privacy enquiries within 30 days.
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). The NPC is the independent authority responsible for administering and implementing the Philippine Data Privacy Act of 2012 and ensuring compliance with international standards for data protection.
This Privacy Policy was last updated on January 1, 2026 and is effective immediately for all new and existing nustarga accounts.
Six core commitments that keep your personal information safe on the nustarga platform.
Every connection to nustarga is protected by bank-grade SSL encryption. Your personal data and financial transactions are secured end-to-end at all times.
nustarga does not sell, rent, or trade your personal information to third parties for marketing purposes — ever. Your data is used only to operate your account and comply with Philippine law.
As a Filipino player, you have the right to access, correct, and request deletion of your data under the Philippine Data Privacy Act of 2012. nustarga honors all verified requests within 30 days.
nustarga operates under PAGCOR licensing guidelines and complies with the National Privacy Commission's data protection standards, giving you confidence that your data is handled responsibly.
nustarga only collects the personal data that is strictly necessary to operate your account, process payments, and meet our regulatory obligations. We do not collect data we do not need.
Our dedicated support team is available around the clock to handle data privacy requests, account security concerns, and any questions about how nustarga uses your personal information.
Now that you know how nustarga protects your data, you can play with complete confidence. Join thousands of Filipino players enjoying safe, fair, and secure gaming — from Manila to Cebu and beyond.
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